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Old 02-04-2015   #1
 
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Default Order not received - last attempt to get a reponse

I ordered Alpha Damp in late Dec, it has not arrived, no shipping details were provided as indicated.
  • 3 contact attempts via website
    3 emails, no response
    Paypal dispute started, still no response
This will be escalated to a claim, patience has run out.
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Old 02-04-2015   #2
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Default Re: Order not received - last attempt to get a reponse


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Old 02-04-2015   #3
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Default Re: Order not received - last attempt to get a reponse


It seems like most people don't care to actually understand reality.
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Old 02-04-2015   #4
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Default Re: Order not received - last attempt to get a reponse

Quote:
Originally Posted by Victor_inox View Post
idk, considering that ant doesnt care about this site anymore and has completely sold off all stock recently

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Old 02-04-2015   #5
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Default Re: Order not received - last attempt to get a reponse

Quote:
Originally Posted by SkizeR View Post
idk, considering that ant doesnt care about this site anymore and has completely sold off all stock recently
that what I mean, not delivering goods paid for, lack of communication from seller, no support. all that is BULLSHIT.

It seems like most people don't care to actually understand reality.
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Old 02-05-2015   #6
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Default

Still no word?

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Old 02-05-2015   #7
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Default Re: Order not received - last attempt to get a reponse

Wow, sorry to hear this,....

(2.5GT) Limited Legacy / Alpine INA-W910 /Audison APK-165....

JL Audio 12TW3-D4 FOR Sale with grill.
^^^ FOR SALE
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Old 02-05-2015   #8
 
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Default Re: Order not received - last attempt to get a reponse

Thanks for the support guys, much appreciated. Unfortunately no word. I do not like having to claim through the dispute process and would rather just receive the product or have a refund issued. Pity, as the product looks good...
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Old 02-05-2015   #9
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Default

The product isn't the best anyway. Good, but not the best. Maybe when u get your money back buy some sds tiles or stp bomb

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Old 02-05-2015   #10
 
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Default Re: Order not received - last attempt to get a reponse

I bet if you ordered some oatmeal, it would arrive overnight.
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Old 02-10-2015   #11
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Default Re: Order not received - last attempt to get a reponse

Quote:
Originally Posted by SkizeR View Post
The product isn't the best anyway. Good, but not the best. Maybe when u get your money back buy some sds tiles or stp bomb
Or Knu Kolossus (per the CLD thread).

That stuff is nice!

OP, sorry to hear the issue came from this site (well, a part of this site.)

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Old 02-11-2015   #12
 
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Default Re: Order not received - last attempt to get a reponse

i just ordered some install tools...hope i dont have the same experience.... :/
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Old 02-11-2015   #13
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Default Re: Order not received - last attempt to get a reponse

Is that the same guy that sold DIYMA speakers and then switched to selling oatmeal???
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Old 02-11-2015   #14
 
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Default Re: Order not received - last attempt to get a reponse

Quote:
Originally Posted by RandomBeat View Post
i just ordered some install tools...hope i dont have the same experience.... :/
I hope you have better experience too. Mine is in the hands of Paypal now...

Quote:
Originally Posted by Firemedic7733 View Post
Is that the same guy that sold DIYMA speakers and then switched to selling oatmeal???
It would seem so, paypal address contained reference to oatmeal....
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Old 02-11-2015   #15
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Yes, the owner of this site no longer cares for car audio and now dedicates his time to oatmeal

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Old 02-11-2015   #16
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Default Re: Order not received - last attempt to get a reponse

On an up side, the STP stuff is really good stuff...and probably cheaper for you since it is coming out of Russia. There is an Australian distributor:

STP Solutions Australia

35 Murrumbeena Road Murrumbeena VIC 3163
Phone:
VIC: +61 (0)3 9013 84 53
NSW: +61 (0)2 8459 03 19
QLD: +61 (0)7 3613 97 26

Email: sales@stpsolutions.com.au
WebSite: ComfortCar - Home page


ABOUT | STP DISTRIBUTION
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Old 02-11-2015   #17
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Default Re: Order not received - last attempt to get a reponse

I just noticed this now.
We have not received any emails on this issue, but I can tell you that so far, every single one of the boxes of AD was shipped, but for some reason over 10 have filed claims with their cc company. UPS lost 10 boxes so far, so yours looks like number 11.
Out of 16 boxes this is pretty bad.

True that I am busy selling oatmeal, and hardly log in to the forum any more.
But had I received an email I would have replied.
I'll check to see if the alphadamp email is still working and I will get your refund sorted out now

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Old 02-11-2015   #18
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Default Re: Order not received - last attempt to get a reponse

That's a good idea, keep it local. At least on the same hemisphere.

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Old 02-11-2015   #19
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Default Re: Order not received - last attempt to get a reponse

Stinger Roadkill from Amazon. Great value, good stuff.

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Steeda Suspension | VMP Tuning | Solo Performance Exhaust | JZilla Track Days
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Old 02-11-2015   #20
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Default Re: Order not received - last attempt to get a reponse

See, there is always a logical explanation.

It seems like most people don't care to actually understand reality.
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Old 02-11-2015   #21
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Default Re: Order not received - last attempt to get a reponse

Refund Sent.
Checking email now.

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Old 02-11-2015   #22
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Quote:
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Stinger Roadkill from Amazon. Great value, good stuff.
Didn't perform well in the test

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Old 02-11-2015   #23
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Default Re: Order not received - last attempt to get a reponse

i'm just glad that Ant got it sorted out, better late than never?? or is that better late than pregnant????? :P
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Old 02-12-2015   #24
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Default Re: Order not received - last attempt to get a reponse

Looks like the email to AlphaDamp is not working also. I am very sorry for the trouble OP.
Your refund has been processed. We will shut down the site in the next few days
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Old 02-15-2015   #25
 
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Default Re: Order not received - last attempt to get a reponse

Thanks, refund has been received.

Will check out all the other suggestions post above too. Cheers
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