I'm not sure if this guys cs attitude is amazing arrogance, or alarming ignorance.
Someone who is trusting you with their equipment, and paying you, can be a lil pushy, esp after a long wait.
If someone likes you and your work, they may tell 10 people.
If they don't...they start a thread on line. Ask wade stewart.
And I wouldn't go out of my way to piss off the oems either. They are in business to make money. If someone else can provide a reasonable service for half the cost, then they get the business. Do you not think these guys talk at the bar or on the golf course at CES? Eventually the word gets out.
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