Like I said... if that is indeed my fault, then lesson learned. It's a hard lesson to learn, but I'm not going to blame someone when something is my fault. I don't recall it being said explicitly, but then again, I never looked. But it still doesn't excuse any of the other problems with it.
Edit: Just went back through the manual to see. I don't see anywhere where it says anything about disconnecting/connecting the piece when the unit is on: