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Discussion Starter · #1 · (Edited)
I can't connect my ps8 to my surface pro 3 running windows 10 pro. It wouldn't work with the original software or firmware. I updated the firmware of the ps8 to version 3.0 using a computer I borrowed and it still won't connect. I'm getting the same error message every time:

"The last usb device you connected
to this computer malfunctioned. Windows does not recognize it."

in the device manager is says this next to the device "A request for the USB device descriptor fail"

That's it. My system is up to date. I tried manually updating my usb ports through device manager. No luck.

All other usb devices work just fine through this port(the only usb port on a surface pro 3) and the ps8 works fine with other computers.

Any thoughts would be helpful
 

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Discussion Starter · #3 ·
I'll try that next time I dismantle the trunk. But it works fine with other computers.... so you're saying the cable might not be compatible with my surface pro?
 
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