I have a like new blackberry bold, that only has a few scratches, the biggest one being in the corner of the phone.. Cosmeticly it is 9/10. Its only about a months old. It will include the software disk, charger, headphones, usb, and a case that has not even been opened. I will also include an 8 gig micro sd card in it, and a red gell case. 210 shipped takes it home. This is a steal! I will also trade for some large batteries!