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Checking the onfair site, they had this to say about the phone number...

Contact Us

Sorry, we don't provide customer support via the telephone. We used to but we found we can help 5-10 customers via chat or email in the same time we can help one person on the phone. It's easier on our customers too, you don't have to wait on hold or leave a message, then play phone tag. With chat and email we can give you more thorough answers including links, photos, videos and so much more we just can't do on the telephone. Sorry phone company!

We've recently moved into a bigger warehouse in Lincoln, Nebraska.
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