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I have the 8400 but also have the ability to auto eq. What I had to do was switch off the HU by holding the SOURCE button and then go to the settings menu. If I don't do that the option to auto eq will be grayed out.

I do recommend, however, taking a little extra time and using a rta to adjust your eq. Did this with mine using the JL app on my iphone and am seeing much better results. Turned out auto eq did more boosts than cuts which caused my tweeters to go nuts. With the rta, it's just smooth.

Not to mention it feels more satisfying to know you did it yourself.
 

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Same manufacturer as the one I used. At first, I wasn't getting results, so I went back in and checked what wires I used to connect the bypass to the factory harness. Turned out I had accidentally wired to the wrong remote signal wire. Check to make sure your connections are still solid and properly placed. That could be the problem.
 
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