[friction]

Guys want to share a Mishap I had today.

I ordered a bulter 575 last month and it just arrived today.Understanding the fact that butler is high priced yet this is the only company with a 5channel tube amp for car theater.I bought this amplifier Brand NEw with the price listed on website.(not including Shipping)shipping i paid seperate.I am an experienced installer decided to direct install this amp.When i installed the amp only 3channels were working.I was shocked. After a detailed checking of all channels ,i noticed two tubes were dead.I called Bk directly.I requested him to guide me replace the tubes. But instead This "FOOL" wants me to send the amplifier back to him in the US to get it fixed.

1.HELLO DO YOU HOW MUCH THE SHIPPING COST from thailand to usa (1way)?
2.Do you have any idea How much govt tax they charge us here?
3.Are you expecting me to pay double shipping and double Import tax?
4.Have you Gone MAd?


YES,This Human refused to pay the half shipping.He expects me to pay both ways.

Hey I paid for this bloody SO CALLED "brand new amp" including the shipping.Didnt you test the amp 1st befor shipping?Now am really upset.He gave me all this excuses that the amp has to be rebiased and that only he can fix it.Hey wise guy,if thats a fact then stop shipping your products to international clients.Sell it in your country. I am getting rid of this Token Tube Junk ,I'd rather use the shipping money to get REPUTED AMPLIFIER from a REPUTED COMPANY.

I am sorry guys but i am just furious

Beware International Buyers

 

[Oliver]

Re: Butler Cheated me

Refund time

 

[friction]

Re: Butler Cheated me

Refund time

refund ??they refused to pay half the shipping,you expect them to refund?I dont think so

 

[tr0y_audi0]

Re: Butler Cheated me

refund ??they refused to pay half the shipping,you expect them to refund?I dont think so

good luck man,
i had bad luck with mine few years back..
ended up trading it for an Arc Audio XXK5150

You should find the Abyss amps looks like tru tech..
keep us posted..

 

[Oliver]

Re: Butler Cheated me

Any good guitar amplifier shops around you with techs ?

Send him the bill for having the repair done ! Contact the better business bureau .

 

[CAMSHAFT]

Re: Butler Cheated me

Thats unsat. I say look elsewhere for another amp!

 

[invecs]

Re: Butler Cheated me

Tough luck, man. Have you ever tried to claim damage from your courier? It could possibly be due to shipping. I emailed Butler years ago...he said that the tubes have a fail-safe operation...which means if the tubes are dead, the amp will still work.

 

[Oliver]

Re: Butler Cheated me

Tough luck, man. Have you ever tried to claim damage from your courier? It could possibly be due to shipping. I emailed Butler years ago...he said that the tubes have a fail-safe operation...which means if the tubes are dead, the amp will still work.

So the tubes are not in the circuit ? They just light up to look pretty ?

Kinda like run flats [ except the tire won't keep going forever ]

 

[invecs]

Re: Butler Cheated me

So the tubes are not in the circuit ? They just light up to look pretty ?

Kinda like run flats [ except the tire won't keep going forever ]

Here's part of the email I got:

A rumor spread by some ill-spirited and jealous PPI engineers perhaps. The amp has a fail safe circuit which will allow it to operate in solid state mode if the tubes fail. This adds to the confusion. Why would I risk 25 yrs reputation with pro musicians, etc and not have the tubes operational?? Makes no sense.

BK Butler

 

[~thematt~]

Re: Butler Cheated me

We've played with the new Blue amps, and actually removed the tubes whilst the unit was still operating. It still works, and almost no audible change (there was a bit, but none worse for wear).

We were careful though, and checked a whole heap of measurements first. Obviously you'd be suicidal to do it to a REAL tube amp, with the high voltages across the plates. Fortunately, the Butler isnt a real tube amp, and the voltage across the plates is minimal (ie. replacing the tubes, if you really want to, doesnt require any sort of genius. We've rolled a few tubes through them before).

The Butlers IMO, whilst sounding good in the midrange/highs, is an overpriced, oversized, underpowered simpleton amplifier that tries to be more then it is.

A quote from Werewolf....

The Tube Driver Blue is unique ... it uses tubes in a cathode-follower type configuration, with low voltage on the plates, in series with the base of the output power transistors. This allows the tubes to "see" an attenuated or reflected version of the actual load current, without the tubes needing to supply any power gain.

 

[vjgli]

Re: Butler Cheated me

Bias? Bull ****. Those tubes are dead. No voltage on the grid. the fancy red glow (not to get mixed up with the other Christmas blue light) is the heater.
So, why they turn the heater on if no active voltage is going through? Have no idea. They use it like a passive bulb in a passive x-over.

Main reason you can bridge the tubes is there's an opamp (AD OP275) that allows it to be bridged. Meaning, the actual current gain is delivered by solid state transistor not tube.

Sounds like a sloppy final QC

 

[friction]

Re: Butler Cheated me

I thank all of you for your support ,i guess i will go ahead and replace the tube and just sell this stupid BK's amp.

The point, I bought a new amp (expensive)and 3 channels are dead..a friend of mine said he can replace the tube.

Feels like S..T due to the thought of repairing a new amp .it already ticked me,now the Fool says got to send it back to him.Man this guy is really insane.calculating the shipping cost and taxes will buy me a pc of 275 or 2150 perhaps.

As for the shipping,its marked fragile,so i dont think its due to shipping.itwas packed nice and secure.

BK SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!

 

[roger21087]

Re: Butler Cheated me

That really suck, hope you can get a refund

 

[GlasSman]

Re: Butler Cheated me

As for the shipping,its marked fragile,so i dont think its due to shipping.itwas packed nice and secure.

Having a package marked "fragile" only makes it easier to pick which boxes to handle roughly.

Shipping companies don't give a **** about fragile packages.

 

[GlasSman]

Re: Butler Cheated me

This website will keep you occupied and entertained for HOURS:

www.unitedpackagesmashers.com

 

[friction]

Re: Butler Cheated me

This website will keep you occupied and entertained for HOURS:

www.unitedpackagesmashers.com

well if it was due to the shipping, i guess Butler has an even serious issue here.
considering the fact that his amps are vulnerable,i guess he should be bright in explaining his cutomers with a way out.instead he tells me to ship it back to him.

Ok now ....i ship to him for repair ( i pay shipping ) he repairs and ships back to me (i pay shipping again + import tax).

what if tubes fail again due to shipping? RISKY aint it?

Man if this goes on back and forth, i could get myself a plane ticket to the US and Hand carry myself a milbert amp.

 

[friction]

Re: Butler Cheated me

That really suck, hope you can get a refund

i hope so to buddy

 

[friction]

Re: Butler Cheated me

[The Butlers IMO, whilst sounding good in the midrange/highs, is an overpriced, oversized, underpowered simpleton amplifier that tries to be more then it is.




LET me add vulnerable

 

[friction]

Re: Butler Cheated me

Mailed Me and asked why posted on public forum?

FIGURE IT OUT BUTTHEAD!!!!!!!!!

 

[T-BEAR]

Re: Butler Cheated me

very sorry to hear ,you can just replace the tube easily,butler amp tube is acting as a diode,is just a marketing strategy I think,I have a good technician in taiwan and he told me the bulter amp is not real true amp.cos its use opamp.just replace the tube ,do you have a solder pot?


I agree butler is over priced,but many people already know that.It is just a normal solid state amp with tubes acting as diode.Correct me if I am wrong.comments appreciated.Thank you

Christmas TREE oh Christmas tree