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bought JL and Morel stuff from Woofers no problems!
 

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I've never used Woofersetc, but I have done Sonic Electronix multiple, multiple times and no problems what so ever. Returns were quick and simple, and product replacement was easy as well. With Sonic Electronix now you can even get a 3 year Squaretrade warranty even if you don't have the authorized manufacturers warranty. I just bought a JL Slash 300/2v2 today from them with that warranty. I read the details and it sounds pretty solid. :) Also picked up some Streetwires ZN9's.
 

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Squaretrade is awesome man! Best thing ever.
 

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Squaretrade is awesome man! Best thing ever.
What experience do you have with it? So that I can get a general sense of what to expect if it is needed.
 

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Ive ordered from Sonic a few times and didnt have any problems either. Also if you do buy from their ebay store you can combine Bing cashback with ebates and get another 10% in cash back from your purchase.
 

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Ive ordered from Sonic a few times and didnt have any problems either. Also if you do buy from their ebay store you can combine Bing cashback with ebates and get another 10% in cash back from your purchase.
This. Very impressed with Sonic on my purchase; fast shipping, good follow through and follow up. Plus a great deal (the PPI 355cs); Bing was 7% at the time, but still a great deal without BCB.

I've not purchased from Woofersetc but they were very good about answering my questions on products when I have inquired.
 

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Discussion Starter #29
Sonic is great, especially if you live in California, you get your stuff in days.

Yeah. I ordered my SPZ's from Sonic and I HAD to order my IDQ from Woofersetc.

Both were really good. Now just got to make sure everything is good when it gets here :)
 

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Sonic is great, especially if you live in California, you get your stuff in days.
WoofersEtc is in Los Angeles, CA - so you can also get fast shipping in CA. With all the positive feedback for each business, It looks like you can't really go wrong with either one. It's probably just a question of which one has what you want, and maybe which one is authorized.
 

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06/25/2020

Woofersetc is asking me to pay, or purchase part of the product that should be covered under warranty. Purchased image dynamics ** speakers through Amazon, July 2019. Paid * Paid * to have them installed in Feb. 2020. They stopped working in March 2020. Emailed manufacturer, they replied that item no longer made, or covered under their warranty. It would have to be covered under woofersetc warranty, and they would contact woofersetc for help with this matter. I contacted woofersetc since they have a one year warranty. At first they asked me to pay ** to do a field destroy and they would send me a new set. Why would I pay ** since under warranty. Paid * to uninstall and * to return via UPS. Then they claimed they were damaged during shipping. I don't believe that. Now they are saying that only the crossover and the midrange of the speakers is covered under warranty and not the tweeters. Asked for explanation, didn't get a clear one, and asking me to purchase the tweeters separately. How can only part of a product be covered under warranty and not the entire thing. Their website shows they are still selling the same item. Why not send a new set? Their replies have raised a great concern that they are not an honest company. I have all emails sent from me and from them. Also the email from the manufacturer. I since have bought speakers from a local dealer because of the long waiting period from woofersetc.
 

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So after writing this bad review on them, they emailed me to remove the review before they send back my speakers that I've paid for. Sounds like robbery.
 

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You’ve had them for over a year now since you purchased them and they offered to cover some of the expense? I think that’s actually pretty decent of them. No one ever does that for speakers that are no longer made.
 

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Bought in July 2019. Installed in March 2020, returned in april 2020. Under a year and only worked for one month. So you tell me about why everything is not covered by warranty. Yeah there not made anymore. But they're still selling these.
 

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He's not giving me free goods. It's under warranty. He's replacing the crossover, but not the tweeters.
 

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I went and read their warranty terms. See below. They say it can be returned for warranty service. Doesn’t look like shipping costs are covered. For a $229 product that is discontinued with likely little to no profit margins I think they are doing the right thing. Many people abuse these companies and return products that they abused or improperly set up and broke and claim foul play at the companies expense. I’m not saying that is you but they have to protect themselves or they’ll go out of business. Maybe you can reason with them and get a store credit instead to use towards something that is better or comparable. it is known that image dynamics has had issues with those speakers.

“Returns and Exchanges
Brand new, products can be returned within 30 days of order invoice date. These products must be returned in 100% brand new condition, unopened, unused, with no blemishes or signs of installation, complete with all original parts and accessories. Shipping costs are non-refundable, and a 20% restocking fee will apply. In some cases, the restocking fee can be waived if the value of the returned products is used as an in-store credit. In the event that a customer refuses delivery of a package, a return shipping charge will be made by the shipping carrier. This charge will be deducted from the customer's credit.

Warranty
Each and every product for sale on WoofersEtc.com is covered under a full 1 Year Warranty (unless otherwise stated on the product page) and can be returned for a period of 1 year for warranty service. If you have purchased a product from us within 1 year of the order invoice date and it is failing to perform as intended by its manufacturer, please contact us.”
 

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I'm already out a lot of money. I paid a custom radio shop to install, paid to have them removed, and paid to have them shipped back to them. 130+229. They won't refund, store credit, or just send a new set. I have communicated with image dynamics, and yeah no longer made, or in stock. They sold all remaining to woofersetc. Probably at a cheap price. At this point I just want my speakers that I paid for back and will never buy from them again. I'm retired and this is a significant loss to me.thanks
 

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rb042, I’m sorry to see that. If I had a 5x7 set laying around I would send them to you but I don’t. All I have are some older Polk 6500.
 
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