Be sure to turn up the volume on the unit. It's stumped me once before. Lol
Bluetooth phone volume is independent from the other sources.

 

I wish you were right, I would LOVE for it to be that simple. Thanks for your input though.

 

Have a friend that has the exact same issue with this headunit so I'm in for an answer. Mine works perfectly though.

 

So you have the 4700 and your phone works fine? How old is yours?

 

Maybe it's another issue.

 

Volume is turned up to the same level I listen on the highway, separate call volume on the HU is maxed out. Volume on the phone is maxed out. It's really a mystery to me. I'd blame it on my phone, but it happened with both a Note 3 and my new iPhone 6s and that was in two different vehicle with the same head unit. Baffling.

 

Same issue with my 5700

 

I have the 2700 with no issues. (iphone 5C)

Sorry this is happening to you.

 

I need to take my phone into a couple stores and see if it works on different ones. Maybe I'll have to move down a couple steps to get it to work.

 

Just to add more info. To the thread of what works and doesn't.

I have the AVH-X3700BHS and the iPhone 5c. No issues with Bluetooth

 

In my experience with the issue it is literally just Bluetooth calling that doesn't work.

 

Wonder if it's just a software update we need to do? I have the HTC m9 so not an old phone but not the newest either

 

Mine has been updated to the latest releases of both the HU firmware and BT software. My phone was updated two days ago and still doesn't work. Weird...

I wonder if it is due to using the HU in Network mode?

 

Could be? This is the only complaint I have about the deck though.

 

I downloaded the newest firmware update on my X3700 before I did anything else.

Make sure you have version 8.31 firmware maybe.....

http://www.pioneerelectronics.com/PUSA/Car/DVD-Receivers/AVH-X4700BS

 

I have pretty much the same issue with my 4700 and Galaxy s6, although the person I'm calling can't hear me either. It worked before, but isn't now.....and I can't pinpoint what changed when it stopped working. I'm using network mode, but I was before as well when it was working.

 

Now that's interesting. Tells me it has to be fixable. I'll call Pioneer and work with them to see if we can figure things out.

 

Quick update...problem has been solved. I used the reset button to reset the head unit by holding it down for 20 seconds....did this 5 or 6 times and now I have BT calling. I guess it's just a software glitch.

 

Worked for me too. Thanks for sharing!

 

Glad you got it fixed. Sorry it was such a pain.

Overall I am very satisfied with my 2700.

 

I am posting my fix if you happen to stumble across this old thread. Unit is AVH-X4700BS. Car is 2007 Chrysler 300. My unit exhibits the "no sound during phone call" problem, even though the person I called can hear me. My fix is to reset the unit to the factory settings in the menu system (not the physical reset button) and when stepping through the new setup, select "standard" as the connection. This activates the microphone for phone calls. All works fine except I lose several of the nice audio setup features under "network".