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Does Clarion have Tech Support?

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18K views 14 replies 9 participants last post by  96jimmyslt  
#1 ·
I called the numbers on Clarion's website and they lead me to sales and dealer info only. I can't seem to speak with any tech person. I tried calling a few Clarion dealers listed on their site and none know the products enough to answer my question. If anyone knows of a way to get a hold of a Clarion Tech Rep, please let me know.

For those interested, or may be able to help, I need to know if the Clarion EQS746 equalizer can handle speaker-level inputs (i.e. if I splice or use an adapter to convert speaker wires into RCAs).

Thanks.
 
#2 ·
Short answer - Don't know - haven't seen anyone spliced the audio output from a HU before and use it on the EQS746

Having said that, there is an AUX input available on the EQS746, if you intend to directly plug-in a spliced HU audio output as you described above, I would suggest that you use the AUX input instead of the regular main input.

The AUX input has a manual gain adjustment, so use that option to properly set your gain.

hope that was helpful.

PS: A new Clarion HU w. all the bells & whistles will cost you just $180, why not upgrade :D

cheers
 
#3 ·
I want to keep the stock HU for a little while and my friend its in need of a LOC, so I was thinking to give him my LOC and run speaker lines right into the clarion.
I hadn't thought of using the aux. Thats a great idea and just might work well.
The new clarion HUs are nice and considered getting a 501, but I think I need TA so I'm mainly considering the JVC Arsenal unit for future upgrade.
 
#7 ·
Yes the EQ could handle it, but as mentioned use the AUX in so you can adjust the gain/input.

I can't remember the steps of how to get a hold of a tech at Clarion, I have talked to one in the past, but that was some time ago. I did try about 6 months ago as well to no avail. I just can't remember the hoops I had to jump through to get to one.
 
#12 ·
I just called clarion. Option 2 on the automated messages says its for authorized repair centers but the person that finally answered didn't have a problem helping me. He didn't seem too familiar with the eq but said the max input voltage for all inputs, including RCAs is 3V. However thats rms, so I wonder if running speaker inputs would still be ok since those only hit about 12Vrms at max volume. Also music power rms should be less than a sine wave rms so that should give some extra headroom, no?
Anyone care to comment?...particularly Jubal since your info would be most valuable seeing as you represent the product.
Thanks
 
#14 ·
we've got a NX-501 having a small issue and we havent been able to talked a tech support yet or havent found a number anyway. We've been told theres only their repair centers......not to good if true......we need a technical support option as we were starting to move this line more and more but we may slow it down a bit if we cant get help. We'll try the mentioned number thanks
 
#15 ·
Inquiries
United States

Clarion Corporation of America

6200 Gateway Drive Cypress, California 90630

Customer Service: 800-347-8667

New & Existing Dealers: 310-327-9100

Phone: 800-GO-CLARION (462-5274)

Phone: 310-327-9100 (MAIN)

Fax: 310-327-1999

[url]http://www.clarion.com/us/en/inquiry/index.html[/URL]


CLARION CANADA, INC.

2239 Winston Park Drive Oakville, Ontario L6H5R1

Phone: 905-829-4600

Fax: 905-829-4608

Homepage



CLARION LATIN AMERICA

7205 Corporate Way, Suite 411 Miami, Florida 33126

Phone: 305-406-0999

Fax: 305-406-0964

Support